Shopping FAQ
Is shopping on the Auslux website secure?Is the information I send kept private and secure?What are the methods of payment I can use?I am not in Australia - can I still purchase Auslux's products?Is delivery from Auslux safe and fast?Does Auslux offer a warranty on their products?Can I be assured of the pricing policy?Will I be treated by professional staff?Who is Auslux?
Secure ShoppingAbsolutely! Our server runs under a "GeoTrust" authenticated 'Secure Socket Layer'. One of the securest and most accepted SSL in the business. Information PrivacyThe Auslux acknowledges your concern for privacy and appreciates that right. To view our Policies and Privacy statement, please click here. Buying over the Internet: Payment DetailsCards accepted: MasterCard, VisaCard, BankCard, Amex and Diners. All transactions are in Australian Dollars, and all prices are inclusive of GST where applicable. Payment by credit card will only be processed and authorised prior to shipping. The Auslux make every effort to have sufficient stocks of all items, though occasionally we do run out; if this is the case, we shall email you with an expected delivery date. Overseas CustomersThe Auslux services and products are only available to residents in Australia and New Zealand; unfortunately we do not cater for overseas banking transactions or delivery. Shipping and DeliveryWe cater for delivery anywhere in Australia. Please call to receive a delivery quote to anywhere in Australia. Usually we can cater for same day delivery in Sydney metro. Auslux believes our service is not complete until the product is in your hands - securely and safely. Full GuaranteeAll products sold, are guaranteed "brand name" and come with the manufacturer's full warranty. Pricing policyBest prices are a prime objective. We know that you want the very best products and services, and we try very hard to make it happen. Our pricing policy means that you get offered a better price always, and with the the Auslux customer service and quality you can trust.
Who is Auslux?More information about Auslux can be obtained by clicking the About Us button above. Returns PolicyCustomer satisfaction is paramount at Auslux.
|